Shipping policy
Shipping policy
Free shipping on every order
We ship to the United States only.
Processing time: Orders are packed and shipped within 1 to 3 business days.
Estimated delivery time: 1 to 3 weeks after your order ships.
Tracking: Every order includes a tracking number, sent to you by email once it ships. If your tracking hasn't updated in 7 days, email firesidenookshop@gmail.com and we'll look into it.
Multiple items: If you order more than one item, they may arrive in separate packages on different days.
Lost or damaged packages: If your package is lost or arrives damaged, email us within 30 days and we'll send a replacement or a full refund.
Address: Please double-check your shipping address at checkout. We can't be responsible for orders sent to an address entered incorrectly, but email us right away and we'll do our best to help.